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[bot] Sync from supabase/troubleshooting (#45120)

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This PR syncs the latest troubleshooting guides from the
supabase/troubleshooting repository.

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Co-authored-by: github-docs-bot <github-docs-bot@supabase.com>
Co-authored-by: Chris Chinchilla <chris.ward@supabase.io>
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supabase-supabase-autofixer[bot]
2026-04-22 15:16:18 +00:00
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apps/docs/content/troubleshooting/powerbi-service-error-the-remote-certificate-is-invalid-according-to-the-validation-procedure-640a98.mdx
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---
title = "PowerBI Service error: 'The remote certificate is invalid according to the validation procedure'"
date_created = "2026-04-22T12:04:18+00:00"
topics = [ "auth", "database", "storage" ]
keywords = []
---
Scheduled refreshes in Microsoft's PowerBI Service may fail with the following error:
`DataSource.Error: An error happened while reading data from the provider: 'The remote certificate is invalid according to the validation procedure.'`
## Why does this happen?
PowerBI Service enforces SSL certificate validation for cloud-based refreshes but does not natively trust Supabase’s self-signed CA certificates. Even if 'Use encrypted connection' is disabled in Power Query, the Service environment may still enforce validation during automated refreshes.
## How to resolve this
You can resolve this using one of the following methods:
- **Deploy an On-premises Data Gateway:** Install the PowerBI gateway on a host where you control the certificate store (such as a virtual machine). Download the CA certificate from the [Database Settings](/dashboard/project/_/settings/database) and install it into the machine's **Trusted Root Certification Authorities** store. Configure the PowerBI Service to perform refreshes via this gateway.
- **Use Intermediate Storage:** Automate an export of your data to a supported external source that PowerBI natively trusts, such as Azure Blob Storage or a CSV file on a web server. Connect PowerBI to that intermediate source instead of a direct Postgres connection.
supa-mdx-lint/Rule003Spelling.toml
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@@ -313,6 +313,7 @@ allow_list = [
"postgres-meta",
# We prefer Postgres, but check for vocabulary preference in a separate rule
"PostgreSQL",
"PowerBI",
"ProGuard",
"PubSub",
"Prisma",